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Privacy policy

What we collect when you visit or ask for a callback, who receives it and your choices. Effective 12 November 2026.

Crash Course SDUpdated

What we collect

From the form: your four answers (when the crash happened, whether another driver caused it, whether you have pain or injuries, and whether you signed with a lawyer), your name and your phone number. The answer about pain or injuries is health information, and we treat it with care.

With your request: when you send the form, we also record the time, the page you sent it from, your IP address and browser, and the consent wording you were shown. Together these make a consent record.

From your visit: your IP address, browser and device type, the pages you view, the page that sent you here, and campaign tags in the link, such as UTM tags and gclid.

How we use it

We use your request to send it to our partner law firm so its automated assistant can call you about your accident. We use the consent record to keep proof of the consent you gave and to meet our legal duties. We use visit data to run and protect the site, to stop spam and to understand how people use it. We use your injury answer only to handle your request, and never for advertising.

Who receives it

Our partner law firm receives your request, along with the service providers that place its calls and texts. Calls about your request may be recorded, and the recording may be kept with the request. The company that hosts Crash Course SD processes site and request data. An analytics service may receive visit data. If Crash Course SD or the business that operates it is sold or merged, the successor receives the information. We also hand over information in the cases where the law requires us to.

We do not sell personal information. We also do not pass it to anyone for cross-context behavioral advertising.

How long we keep it

Crash Course SD keeps each request for at least 4 years, along with the record of the consent given with it. If you ask us to delete your information, we still keep the consent record until that time has passed.

Your choices and California privacy rights

Calls and texts stop whenever you tell us to stop them. Callback consent, and how to withdraw it, is explained in our terms.

You can also ask us what personal information we hold about you and get a copy, ask us to correct it, and ask us to delete it. You can ask us to limit how we use sensitive information, such as your injury answer. We already use it only for your request. Because we do not sell or share personal information, you have nothing to opt out of. We will not treat you differently because you use any of these rights.

To make a request, email privacy@caraccidentlawyersandiego.net. Someone you authorize in writing can ask as your agent. We may ask a few questions to confirm who you are, and we answer within 45 days.

Under California Civil Code section 1798.83, we also confirm that we do not disclose personal information to third parties for their own direct marketing.

Do Not Track signals

Crash Course SD does not track you across other websites. Since there is no tracking of that kind to switch off, a Do Not Track or Global Privacy Control signal from your browser does not change how the site responds.

Cookies, children, security and changes

The site may use cookies and similar browser storage to work properly and to measure visits. It keeps the campaign tags from the link you arrived on for your visit, so a request can say where it came from. The site is for adults and is not directed at children under 16. We use reasonable safeguards, but no method of sending or storing data is completely secure. We process information in the United States. If we change this policy, the new version and its effective date will appear on this page.

Contact and effective date

Questions about this policy go to privacy@caraccidentlawyersandiego.net. This policy is effective 12 November 2026.

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